Legal · Platform Rules · User Agreement

Star Game Terms and Conditions

Please read these terms carefully before registering or using any part of the Star Game platform. By creating an account you confirm that you have read, understood and agreed to everything set out below.

Last updated: January 2026

Key Points at a Glance

These are the most important things to know before you start. Full details follow in the sections below.

18+ Only, One Account

Star Game is strictly for adults aged 18 and over. Each player may hold only one account. Creating multiple accounts for bonus purposes is not permitted and will result in account closure.

All Transactions in PKR

Your account balance, deposits, withdrawals and winnings are all handled in Pakistani Rupees. Supported methods include JazzCash, Easypaisa, Raast and bank transfer.

Bonus Wagering Requirements

All bonuses and promotional offers carry wagering requirements that must be met before any associated winnings can be withdrawn. Full conditions are stated on each promotion page.

Account Security Is Your Responsibility

Keep your login credentials secure. Star Game will never ask for your password. You are responsible for all activity that takes place on your account once logged in.

Fraudulent Activity = Account Closure

Any form of bonus abuse, collusion, use of automated betting software or fraudulent deposit behaviour will result in immediate suspension and forfeiture of any balance held.

Responsible Gaming Tools Available

Star Game provides deposit limits and self-exclusion options. If betting is no longer enjoyable, please use these tools or visit our Responsible Gaming page for guidance.

Important: These Terms and Conditions govern your use of the Star Game platform accessible at stargame.win. By registering an account or using any feature of the platform, you enter into a binding agreement with Star Game and confirm you have read and accepted all of the following terms in full.

1 General & Acceptance of Terms

These Terms and Conditions ("Terms") apply to all users of the Star Game platform, including the website at stargame.win and any associated mobile applications. The Terms govern the opening of accounts, deposits, withdrawals, participation in sports betting, casino games, live casino, promotions and all other services available through the platform.

By accessing or using any part of Star Game — including simply browsing the website — you confirm that you have read these Terms, that you understand them and that you agree to be bound by them. If you do not agree with any part of these Terms, you should not use the platform and should not register an account.

Star Game reserves the right to update, amend or replace these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. Continued use of the platform after changes are published constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically to stay informed.

2 Eligibility & Registration Requirements

To register and use a Star Game account, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

  • You must be at least 18 years of age. Star Game is strictly an adult platform and persons under 18 are not permitted to register or use any feature of the site.
  • You must not be located in a jurisdiction where online sports betting and casino gaming are explicitly prohibited by local law.
  • You must register using accurate, truthful and complete personal information. Providing false details at registration is a violation of these Terms and may result in immediate account closure and forfeiture of any balance.
  • You must not already hold an active Star Game account. Each individual is permitted to hold only one account. Duplicate accounts, regardless of whether they use different email addresses or payment methods, are not permitted.
  • You must not be acting on behalf of another person or operating the account for commercial purposes without express written permission from Star Game.

Star Game reserves the right to request identity verification documents at any time, including before processing a withdrawal. Failure to provide satisfactory verification documents may result in account suspension until the verification process is completed.

Age Verification: Star Game takes underage access seriously. We reserve the right to request proof of age documentation at any stage. Accounts found to be held by persons under 18 will be closed immediately and any deposits returned minus any winnings generated.

3 Account Management

Once your account is registered and verified, you are responsible for all activity that takes place under your account credentials. This includes bets placed, deposits made and any other transactions. You must keep your username and password confidential and must not share them with any other person.

If you believe your account has been accessed by a third party without your authorisation, you must contact Star Game support immediately at [email protected]. Star Game will not be held liable for losses that result from a player sharing their login credentials or failing to keep them secure.

You may request the closure of your account at any time by contacting support. Any pending withdrawals will be processed in the normal manner upon account closure. Star Game also reserves the right to close or suspend any account at its discretion, particularly where there is evidence of Terms violation, fraudulent activity or unusual betting patterns.

Accounts that have had no login activity for a period of twelve consecutive months may be classified as inactive. Star Game may apply an inactivity fee to dormant accounts in accordance with its current fee schedule, which will be communicated to you before any deductions are made.

4 Deposits & Withdrawals

All transactions on Star Game are processed in Pakistani Rupees (PKR). Supported deposit and withdrawal methods currently include JazzCash, Easypaisa, Raast, standard bank transfer and major debit and credit cards. Available methods may change from time to time and the current options are always displayed on the Deposit page.

Deposits are credited to your Star Game balance once confirmed by the payment provider. Mobile wallet deposits via JazzCash and Easypaisa are typically the fastest and most reliable method for Pakistan users. Bank transfers and card transactions may take longer to reflect in your account balance depending on your bank's processing times.

Withdrawals are processed to the same payment method used for your most recent deposit wherever possible. You must have completed identity verification before your first withdrawal can be processed. Minimum and maximum withdrawal amounts apply and are displayed on the Deposit page. Star Game aims to process approved withdrawal requests within the timeframes stated on the platform, though actual receipt of funds depends on your payment provider.

Star Game does not accept deposits from third-party accounts. All funds deposited must come from a payment method registered in your own name. Deposits made from a third-party source will be returned and the account may be suspended pending investigation.

Important: Do not deposit funds with the intention of withdrawing them immediately without placing any bets. Star Game reserves the right to withhold processing of withdrawals where there is evidence that the platform has been used purely as a money transfer facility rather than for genuine betting or gaming activity.

5 Bonuses & Promotions

Star Game regularly offers bonuses, promotional credits, free bets and other incentives to both new and existing players. All bonuses are subject to specific terms and wagering requirements that are published alongside each offer on the Promotions page. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms take precedence for that offer.

The following general rules apply to all bonuses offered on Star Game:

  • Bonus funds must be wagered the required number of times before any winnings derived from bonus funds can be withdrawn. The wagering requirement for each promotion is stated clearly on the offer page.
  • Welcome bonuses are available to new players only and can be claimed once per household, IP address and device.
  • Bonuses may only be used on the games or markets specified in the promotion terms. Using a bonus on ineligible games may not contribute to the wagering requirement.
  • Star Game reserves the right to withdraw a bonus offer or cancel it for a specific player if there is evidence of abuse, including but not limited to opening multiple accounts to claim the same offer.
  • Bonus funds that have not been used within the validity period stated in the promotion will expire automatically and be removed from your account.
  • Winnings generated from free bet credits may be subject to a maximum withdrawal cap as stated in the individual promotion terms.

Star Game reserves the right to modify, cancel or replace any promotion at any time without prior notice. Changes will be reflected on the Promotions page. If you have already opted in to a promotion before changes are made, the terms applicable at the time of opt-in will apply to that specific offer period.

6 Sports Betting Rules

Star Game offers sports betting on cricket, Pakistan Super League (PSL), T20 internationals, football, tennis, basketball, esports and other markets as made available on the Sports page. By placing a bet you confirm that you accept the relevant rules for that sport and market.

Key sports betting rules on Star Game include the following:

  • Bet Acceptance: All bets are subject to acceptance by Star Game. The platform reserves the right to decline or limit any bet at its discretion, including bets placed at incorrect or erroneous odds.
  • Minimum and Maximum Stakes: Minimum and maximum stake limits apply to all markets and are displayed at the time of bet placement. These limits may vary by market, event type and user account.
  • Void Bets: Bets may be voided if an event is cancelled, abandoned or significantly altered from the conditions under which the bet was accepted. Voided bets are returned to your account balance.
  • In-Play Betting: Live in-play bets are accepted subject to market availability and may be suspended at any time. Star Game is not responsible for delays between the live action and the availability of in-play markets.
  • Cricket & PSL: For cricket matches, results are settled based on the official result declared by the relevant governing body. Rain interruptions, Duckworth-Lewis-Stern (DLS) method results and match abandonments are settled according to the specific rules published for each cricket market.
  • Erroneous Odds: If a bet is accepted at an obviously incorrect price due to a system or human error, Star Game reserves the right to settle the bet at the correct price or void it. You will be informed if this affects one of your bets.

Star Game operates a strict anti-match-fixing policy. Any suspicion that a player has placed bets with prior knowledge of a fixed or manipulated outcome will be investigated and may result in account suspension and reporting to the relevant sports authority.

7 Casino & Live Casino

The Casino section of Star Game includes slot games, table games, video poker and specialty titles. The Live Casino lobby offers real-dealer games including Roulette, Baccarat, Blackjack and live game show formats. All casino and live casino games are provided by third-party game suppliers and are subject to the rules of the individual game as displayed within each game interface.

Casino and live casino games use a random number generator (RNG) or, in the case of live dealer games, a physical deck, wheel or dice operated by a human dealer. Star Game does not manipulate game outcomes and is not responsible for technical issues arising from the game supplier's platform during a live session.

If a casino or live casino session is interrupted due to a disconnection, the game round will be settled based on the state of the game at the time of the disconnection, as recorded by the game server. Star Game is not responsible for connectivity issues on the player's side.

Progressive jackpot games, where available, accumulate across all players participating in those specific titles. Jackpot wins are subject to the game supplier's own verification process and payment timelines before being credited to the winning player's Star Game balance.

8 Prohibited Conduct

The following activities are strictly prohibited on Star Game and may result in immediate account suspension, permanent closure and forfeiture of any balance held in the account:

  • Using automated software, bots, scripts or any other system to place bets or interact with casino games in a manner not intended for human players.
  • Opening more than one account in order to claim bonuses multiple times or to circumvent account restrictions.
  • Colluding with other players in poker or live casino games to gain an unfair advantage.
  • Exploiting errors, glitches or technical malfunctions in the platform or any game for financial gain.
  • Depositing funds obtained through fraudulent means, including stolen payment details or disputed transactions.
  • Using a VPN, proxy or other means to disguise your true location for the purpose of circumventing restrictions.
  • Engaging in any form of match-fixing, insider betting or any activity that undermines the integrity of a sporting event.
  • Allowing or facilitating access to your account by a person under 18 years of age.
  • Sharing your account with another person or operating your account as a proxy for someone else's betting activity.
Chargebacks: Initiating a fraudulent chargeback or payment reversal with your bank or payment provider while retaining winnings from the disputed deposit is considered fraud. Star Game will pursue recovery of funds in such cases and will close the associated account permanently.

9 Intellectual Property

All content on the Star Game platform — including but not limited to the website design, logos, graphics, software, text content, game assets and promotional materials — is the intellectual property of Star Game or its licensed partners. You are not permitted to copy, reproduce, distribute, modify or use any part of the platform's content for commercial purposes without prior written consent from Star Game.

The Star Game name, logo and associated branding are proprietary. Unauthorised use of Star Game's brand identity in any context — including social media, third-party websites or marketing materials — is prohibited.

10 Limitation of Liability

Star Game provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled and unscheduled maintenance may occasionally result in temporary unavailability of some or all platform features.

To the fullest extent permitted by applicable law, Star Game's liability to any user in connection with their use of the platform is limited to the amount of funds held in that user's verified account at the time the claim arises. Star Game is not liable for any indirect, incidental, consequential or punitive losses including lost winnings arising from platform downtime, game errors, connectivity problems or any other technical issue outside Star Game's direct control.

Star Game is not responsible for errors made by third-party payment providers in processing deposits or withdrawals, though we will make reasonable efforts to assist in resolving such issues when contacted through our support channel.

11 Responsible Gaming

Star Game is committed to promoting responsible gaming among all of its players. Betting and casino gaming should be treated purely as entertainment — not as a source of income or a way to recover financial losses.

We strongly encourage all players to set personal limits on how much time and money they spend on the platform. Deposit limits can be applied to your account on request through our support team. Self-exclusion options are also available for players who wish to take a break from the platform for any period of time.

If you are concerned about your own gaming habits, or the gaming habits of someone you know, please visit our Responsible Gaming page for guidance and tools. Star Game is only for adults aged 18 and over and we ask all users to keep their account credentials secure to prevent underage access.

12 Changes to These Terms

Star Game may update these Terms and Conditions at any time. Changes take effect from the date they are published on this page. Where changes are material, Star Game will make reasonable efforts to notify registered users via email or an in-platform notification. However, it remains your responsibility to review the Terms regularly. Continued use of the platform following any update constitutes your acceptance of the revised Terms.

If you disagree with any changes made to these Terms, your only recourse is to stop using the platform and request account closure via support.

13 Contact Us

If you have questions about any part of these Terms and Conditions, or if you need to raise a complaint, please contact the Star Game support team. We will aim to respond to all enquiries promptly and work towards a fair resolution for any genuine issue raised.

Support Email: [email protected] — available for account queries, withdrawal issues, complaints and responsible gaming assistance. You can also access live chat support from within your account after logging in.

For answers to the most common questions, visit our FAQ page where many account and payment topics are covered in detail.

Ready to Get Started?

Create Your Star Game Account Today

Now that you have read the Terms, go ahead and register your free Star Game account. Deposit in PKR using JazzCash or Easypaisa and start betting on cricket, PSL, sports and casino games — all in one place built for Pakistan.